Month 2: AI Workflows, Agents & Responsible AI
Week 5: Process Transformation
Topics:
Process mapping and bottleneck identification
Manual versus automated work
Decision points and AI suitability
Human judgment and future-state process redesign
Assignment: Redesign a 10-step process, identifying five pain points, five AI opportunities, three automation opportunities, and measurable business impact metrics.
Week 6: Agentic AI: When Should You Use an Agent?
Topics:
Agent mechanics, tools, memory, and autonomy
Human-in-the-loop controls
Agent failure modes, permissions, and governance
Choosing between simple workflows, single-agent systems, and multi-agent systems
Assignment: Create an Agentic Solution Design defining objectives, inputs, outputs, tools, decision boundaries, failure scenarios, and costs.
Week 7: Enterprise Knowledge & AI
Topics:
Retrieval-Augmented Generation (RAG)
Grounded AI responses and document intelligence
Enterprise knowledge assistants
Retrieval quality and source attribution
Permissions, freshness, and evaluation
Assignment: Configure an Enterprise Knowledge Assistant and test it against 20 questions. Evaluate source attribution, refusal behavior, and overall response quality, then prepare an evaluation report.
Week 8: AI Risk, Privacy, Security & Governance
Topics:
Hallucinations and sensitive information
Data privacy and prompt injection
Security and access control
AI governance and explainability
Responsible AI and regulatory considerations
Assignment: Create an AI Risk Assessment Register covering at least 10 enterprise risks, their likelihood, impact, and proposed mitigations.
Month 2 Capstone: AI-Powered Process Transformation
Integrate business process analysis, AI opportunity identification, workflow or agent design, enterprise knowledge, human oversight, governance, and measurable impact.
Explain and defend why your chosen solution is better suited to the problem than alternative approaches.
Month 3: Enterprise AI Transformation
Week 9: AI Opportunity Discovery
Topics:
Enterprise opportunity mapping and AI maturity
Process portfolios
Impact-versus-feasibility analysis
Data, technology, and organizational readiness
Prioritization frameworks
Assignment: Map at least 10 AI opportunities, including three high-impact opportunities, two automation opportunities, and two agentic opportunities, using a structured decision framework.
Week 10: AI Strategy & Transformation Roadmaps
Topics:
AI strategy development
Moving from pilot to MVP to scale
Build-versus-buy decisions
Centralized versus federated AI models
Short-term versus long-term priorities
Assignment: Develop a 12-Month AI Transformation Roadmap containing at least six initiatives, timelines, owners, KPIs, investments, and go/no-go decision gates.
Week 11: AI Business Cases & Economics
Topics:
AI return on investment (ROI)
Total cost of ownership (TCO)
Model and infrastructure costs
Productivity and revenue impact
Build-versus-buy economics
Payback periods and sensitivity analysis
Assignment: Build an AI Investment Case and defend your recommendation under accuracy, cost, latency, and privacy trade-offs.
Week 12: AI Adoption & Change Management
Topics:
Stakeholder management
Overcoming resistance to AI adoption
Human-AI collaboration
Training programs and AI champions
Adoption metrics and change enablement
Assignment: Develop an AI Adoption Plan with a stakeholder map, resistance analysis, communication and training plan, and feedback loops.
Month 3 Capstone: Enterprise AI Transformation Blueprint
Create a comprehensive transformation portfolio that includes:
Business opportunity and current-state analysis
AI opportunity map
Recommended solutions and trade-off analysis
AI risk assessment
Quantified business case
12-month transformation roadmap
Organizational adoption strategy